Returns & Refunds Policy

We offer 14-day legal right of withdrawal and 30-day open purchase on unused products.

1. 14-Day Withdrawal
   
   Notify us by email to kontakt@presnt.se before the period ends. Return at your cost.
   
   

2. 30-Day Open Purchase
   
   Return unused, undamaged products in original packaging. Return at your cost.
   
   

Return Steps:

• Email us for RA number
  
  

• Use original packaging
  
  

• Write RA on the outside
  
  

• Choose any tracked carrier
  
  

Unclaimed packages: 35$ fee. Refund within 7 business days to original method.

Non-Refundable Items:

• Used/opened
  
  

• Gifts/promo items
  
  

• Custom-made
  
  

Complaints:

If defective, contact us with description and photos. Warranty excludes normal wear.

Legal Notice

Operator: Simon Johansson, JHG Ecom AB

Company registration number: 559505-1094

VAT: SE559505109401

Email: kontakt@presnt.se

Copyright

All content is protected under Swedish copyright law. Use beyond personal, non-commercial requires written permission.

Online Dispute Resolution

Platform: https://ec.europa.eu/consumers/odr/

We are not obligated or willing to participate in consumer arbitration.

Contact Info

Phone: +46 0709 16 12 13

Email: support@presntclothing.se

Address: Kontorsvägen 20 F, 246 43 Löddeköping, Sweden

Support hours: Mon–Fri, 08:00–17:00