Privacy Policy

Privacy Policy for Presnt

Your privacy is very important to us. We want you to feel secure in how we collect, use, and store your personal data. This privacy policy explains how JHG Ecom AB, which operates Presnt, processes your data according to applicable laws including the EU GDPR.

GENERAL

This policy describes how we collect, use, and store personal data when you use our services and products. It applies when you shop with us, contact customer service, visit our website, or create an account.

DATA CONTROLLER

JHG Ecom AB is the data controller and ensures processing is in line with applicable data protection laws, including GDPR.

WHAT PERSONAL DATA DO WE PROCESS?

We aim to only collect the data necessary to fulfill our obligations. This includes:

Name
Address (shipping and billing)
Email address
Phone number
Customer number
Purchase history
IP address and site usage
Data you provide when contacting customer service

Some data may be shared with partners like Klarna for payment and carriers for delivery. When visiting our website, technical info like browser version, visit time, and IP address is collected for stats and improvements.

WHEN DO WE PROCESS DATA?

We process your data when:

You visit our website
You shop with us
You subscribe to our newsletter
You create an account
You contact customer service

Processing is for fulfilling purchases, improving experience, and legal requirements like accounting.

HOW LONG DO WE STORE DATA?

We store data only as long as necessary. For example:

Purchase agreements: 3 years
Legal obligations (e.g., accounting): 7 years
Consent (e.g., newsletters): 12 months or until revoked

HOW DO WE PROTECT DATA?

We store data in secure databases with access control and firewalls. Communication with partners is encrypted and we have data processing agreements in place.